Team Leader or Supervisor

The Level 3 Team Leader/Supervisor Apprenticeship program offers a comprehensive understanding of how to facilitate, oversee, and nurture your team members. This includes managing your projects, strategising and monitoring workloads, efficiently allocating resources, and executing operational plans in alignment with company standards.

Whether you're a Team Leader or Supervisor, your role encompasses first-line management, involving both operational and project-related responsibilities, or the task of guiding a team to achieve clearly defined outcomes. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

This program emphasises the importance of good practice and problem-solving abilities, all while encouraging continuous professional development. It equips you with the competencies needed to effectively manage projects and teams, aligning with goals and objectives. Furthermore, the program emphasises the significance of building strong relationships and communication skills to achieve operational success.

This course is suitable for current or aspiring Team Leaders or Supervisors. To see whether you’re eligible for this apprenticeship, you will need to complete a skill scan to check your knowledge prior to starting.

Entry Requirements

Down to the discretion of individual employers but typically includes:

Level 2 English and Mathematics, or equivalent (can be completed during the apprenticeship)
16 or over
Not in full-time education

All apprenticeship standards cover three overall sections, these being Knowledge, Skills and Behaviours. Each of these areas is associated with the specific standard and covers topics that are relevant to that industry and profession. The core topics covered for the Team Leader/Supervisor Manager Level 3 apprenticeship are below:

Knowledge

Leading and managing people
Building relationships
Communication
Operational and project management
Finance
Awareness of self

Skills

Continuous improvement
End-to-end characteristics and processes of the FMCG supply chain
Critical supply chain key performance
Key legislation
Stakeholders, customer service and customer groups
Products
Capacity planning
IT systems
Procurement

Forecasting
Plan manufacture

Behaviours

Open and approachable Delivery
Authentic, creative and innovative
Flexible and agile
Positive, enterprising and resilient
Fair, honest and consistent

The training is a blended learning delivery model, which occurs on the job during working hours. A structured learning and assessment plan is put in place to test core components of the course along the way.

This consists of:

1-to-1 monthly meeting: Approx. two hours with a GLP Trainer (face-to-face or telephone)
Online learning courses and/or group sessions
Building an electronic portfolio of work-related evidence
Maths and English Level 2 (if not previously achieved)
6 hours a week spent working towards your apprenticeship.
End Point Assessment by an external examiner to complete the qualification, consisting of a resourcing project assignment and a professional discussion.

To achieve the qualification, within which you can either get a result of Pass, Distinction or Fail, you will be assessed both throughout the period of your apprenticeships, as well as in the final stages with an End Point Assessment (EPA).

End Point Assessment:

The EPA period will only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard.

In addition, the apprentice must have completed the following gateway requirements prior to beginning EPA:

· Functional Skills Qualification (if required to do so).

The End Point Assessment process which typically takes 3 months and is delivered by Highfields, consists of two components:

Presentation with Q&A

The learner will complete a presentation followed by a Q&A, which is based on topics covered within the apprenticeship.

Professional Discussion underpinned by Portfolio of Evidence

Throughout your apprenticeship, you will gather evidence and information that forms your portfolio, and this will be used for your professional discussion. This discussion/interview with your assessor allows you to showcase everything you have learned over the course of the programme.

The combined score of these three methods will provide the final grade for the apprenticeship.

APPRENTICESHIP

Team Leader or Supervisor

Managing teams and projects to meet a private, public or voluntary organisation's goals.

Level

3

Duration

15+ months

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LINKS TO OUR PATHWAYS

This Apprenticeship Standard is also linked to our

Leadership and Sustainability Pathway

providing amazing career progression opportunities.

PARTNERSHIPS

Download our 2023-2024 prospectus

Download a detailed course guide

Team Leader or Supervisor

3

15+ months

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