The Improvement Technician Level 3 Apprenticeship is tailored to provide individuals with the practical skills and theoretical knowledge needed to thrive in roles centred on driving operational enhancements and increasing efficiency within businesses. This apprenticeship covers an extensive range of subjects, including basic project and change management, lean tools, data acquisition for analysis, statistics and measures, and process optimisation methods.

Upon successful completion of the Improvement Technician apprenticeship, apprentices will have a solid understanding of the core concepts of business improvement. They will be equipped to participate in and support improvement initiatives across various sectors, such as manufacturing, IT, facilities, and public services.

Improvement Technicians will work as a member in streamlining operations, improving workflow efficiency, and advocating for innovation within their respective organisations. The skills acquired will significantly contribute to ensuring business operations adhere to strategic goals, meet regulatory requirements, and promote an environment receptive to continuous improvement and growth. As a result, their vital contributions will serve to elevate overall business performance, heighten the level of customer satisfaction, and ultimately strengthen the financial robustness of the organisation.

This apprenticeship programme has the addition of a yellow six sigma belt certification which equips apprentices with the foundational knowledge in six sigma methodologies.

Typical activities include:

• Identifying areas for improvement within a business

• Analysing solutions to overcome the limitations within an organisation

• Implementing the solutions to improve the efficiency, quality and competitiveness of an organisation